Limited Liability Company "Helps Plus" (hereinafter referred to as the "Company", "we", "our") respects your privacy and is committed to protecting your personal data in accordance with the General Data Protection Regulation (GDPR). This policy explains how we collect, use, disclose and protect the personal data of users of the Helps+ platform (hereinafter referred to as the "Platform").

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Company Contact Information: Address: Ukraine, Kyiv, Yaroslaviv Val Street, Building 6a, 01054, Email: support@helps.plus

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1. Collected Data
1.1. Personal Data Provided by You:

• Registration Information: name, surname, email, phone number, residential address.

• Payment Information: bank card details or other payment information for processing transactions.

• Profile and Content: information that you post on the Platform, including photos, resumes, reviews and messages.

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1.2. Data collected automatically:

• Technical information: IP address, device type, operating system, browser type.

• Usage data: browsing history, pages viewed, date and time of access.

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1.3. Cookies and Similar Technologies:
We use cookies to improve the functionality of the Platform, personalize content and analyze traffic.

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2. Purposes of Data Processing

• Providing services: to register accounts, process payments and provide support.

• Personalization of the experience: to adapt content and recommendations according to your preferences.

• Communication with users: to send messages, updates and marketing materials (with your consent).

• Service improvement: to analyze and improve the operation of the Platform.

• Legal compliance: to comply with legal obligations and prevent fraud.

3. Grounds for Data Processing

We process your personal data based on the following grounds:

• Consent: when you provide your explicit consent to the processing of data.

• Performance of a contract: to fulfill obligations to provide services.

• Legitimate interests: to improve our services and protect the rights of the Company.

• Legal obligations: when necessary to comply with legal requirements.

4. Transfer of Data to Third Parties

We may transfer your personal data to the following categories of recipients:

• Service providers: payment processors, hosting providers, analytics companies.

• Public authorities: in accordance with the requirements of applicable law.

• Business partners: in the event of a merger, acquisition or sale of assets (with notice to users).

5. International Data Transfer
Your personal data may be transferred to and processed in countries outside the European Economic Area (EEA). In such cases, we provide appropriate safeguards, such as standard contractual clauses.

 

6. Data Retention
We retain your personal data for as long as necessary to achieve the purposes set out in this policy or as required by law.

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7. Data Subject Rights
You have the following rights in relation to your personal data:

• Right of access: you can request a copy of your personal data.

• Right to rectification: you can correct inaccurate or incomplete data.

• Right to erasure ("right to be forgotten"): you can request the deletion of your data in certain circumstances.

• Right to restriction of processing: you can request the restriction of processing of your data.

• Right to data portability: you can receive your data in a structured, machine-readable format.

• Right to object: you can object to the processing of your data based on legitimate interests or for direct marketing purposes.

• Right to withdraw consent: where processing is based on consent, you can withdraw it at any time.

• To exercise your rights, please contact us by email: support@helps.plus

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8. Data Security

We take appropriate technical and organizational measures to protect your personal data from unauthorized access, loss, alteration or disclosure.

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9. Cookies and Similar Technologies

We use cookies to collect information and improve the functionality of the Platform. You can manage your cookie settings through your browser settings.

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10. Links to External Resources

Our Platform may contain links to external websites. We are not responsible for the privacy policies of these sites and we recommend that you read their policies separately.

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11. Policy Updates

We may periodically update this policy. Changes will become effective upon their publication on the Platform. We recommend that you regularly review this page.

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12. Contact Information
If you have any questions or complaints regarding the processing of personal data, please contact us:

• Company Contact Information: Address: Ukraine, Kyiv, Yaroslaviv Val Street, Building 6a, 01054, Email: support@helps.plus

You also have the right to file a complaint with the data protection authority in your country.

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This personal data processing policy has been developed in accordance with the requirements of the GDPR to ensure the protection of your rights and freedoms when using the Helps+ platform.

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